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We're here Monday - Friday, 7:30 AM - 5:00 PM Pacific Time.

Phone
800-889-8969 or 707-827-7019
Order Shipping
Most orders ship the following business day. If you have questions about your order or would like to make changes to it, please contact us as soon as possible.
Front Desk Pickups
Please allow 1-2 business days for processing. You will receive an email when your order is packaged with directions to our location.
Help
Contact Information
Order Status
How do I download my PDF?
I chose In-Store Pickup
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts or is defective
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
When will my order ship?
Shipping and Returns
Shipping Information
What is your return policy?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
What forms of payment do you accept?
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?

Buyer's Guide
T-Shirt Sizes
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
Chemicals MSDS
How do I contact you?
School Purchase Orders
Do you accept Purchase Orders? YES! We accept purchase orders (POs) from schools, colleges, universities, government institutions and other qualified not-for-profit organizations. (US-Only Currently). For inquiries, please email help@makershed.com
I'd like to sell MAKE products in my store...



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