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We're here Monday - Friday, 7:30 AM - 5:00 PM Pacific Time.

E-mail
help@makershed.com
Phone
800-889-8969 or 707-827-7019
Order Shipping
Most orders ship the following business day. If you have questions about your order or would like to make changes to it, please contact us as soon as possible.
Front Desk Pickups
Please allow 1-2 business days for processing. You will receive an email when your order is packaged with directions to our location.
Help
• Contact Information
Order Status
• How do I download my PDF?
• I chose In-Store Pickup
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts or is defective
• When will my backorder arrive?
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• When will my order ship?
Shipping and Returns
• Shipping Information
• What is your return policy?
International Shipping
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?
Guarantees
• Low Price Guarantee
• Privacy Policy
• Security
Pricing and Billing
• What forms of payment do you accept?
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
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Buyer's Guide
• T-Shirt Sizes
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• Chemicals MSDS
• How do I contact you?
School Purchase Orders
• Do you accept Purchase Orders? YES! We accept purchase orders (POs) from schools, colleges, universities, government institutions and other qualified not-for-profit organizations. (US-Only Currently). For inquiries, please email help@makershed.com
I'd like to sell MAKE products in my store...
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