Important: Please contact us at help@makershed.com before sending anything back 

Return/Refund Policy:

To return an item, you must contact us within 30 days of placing your order.

• To obtain a refund, the item must be in its original condition, unopened, and unused
• Unused items with open packaging can receive store credit
• Returns must include all original components including, but not limited to, the original packaging, manuals, cables, etc.
• Some items such as Final Sale items, denoted by FINAL SALE, or as explicitly marked on the product page, cannot be returned or exchanged.
• Digital eBooks/PDFs that have been downloaded are not eligible for refunds, yes we can tell.

You are responsible for return shipping fees unless otherwise instructed. We recommend you use a shipping service that provides tracking.

All returns, including 3D printers, CNC and milling machines, drones and items drop shipped by the original manufacturer / vendor, are subject to a 15% restocking fee. 

Steps to return an item once approved:

• Contact us to request we authorize a return
• If your return is authorized, we'll issue you a Return Merchandise Authorization number (RMA#). -Make note of this number - you'll need it to send back your item.
• Prepare your return shipment - just follow these steps:
       a) Pack the item back up in its original packaging
       b) Create a shipping label with the following address:    
                  Maker Shed Returns
                  RMA# (your return number here)    
                 150 Todd Rd STE 100 
                  Santa Rosa, CA 95407
• 707.200.3714
•      c) Write the RMA# on your shipping label
       d) Find the original packing slip from the shipment
       e) Write the RMA# on your packing slip
       f) Place the packing slip inside the package
• Ship out the package via a trackable service
• Once we receive your return, we'll issue your refund in one of two ways:
• If the item is unopened and in its original condition, we'll refund your original form of payment
• If the original packaging has been opened, we'll send you a gift certificate or store credit for the original amount paid