from NMSU, Las Cruces, NM United States
Purchased two printers for educational outreach. One I had to replace the print jet because it did not work out of the box. After replacing the print jet, I had to manually level the plate with the three screws under the plate and it still shows error and stops printing after 2 minutes. This was after taking videos and photos and submitting them to the company. The one that printed, does not print clean in the beginning so I had to change the level of the plate manually and now is showing error as well. Both will not print from wifi. Emailed the company multiple times, had to send videos...they refuse refurbish or take the printers back. Purchased $1,078 of printing filament and $2,156 for the printers...such with something that cannot be used for educational purposes. Cheap quality prints when they can print, company refuses to refurbish or replace non-working printers.
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